In general, the failures of Wanhao Imager can be divided into two types:

1. Image failure (no image, unclear image, sometimes extremely unstable image);

2. Data failure (no data or abnormal data).

The following is to analyze and deal with the specific performance of common image faults:

When judging the image fault, we should distinguish whether it is a drive problem, a hardware problem or a setup problem. The performance of the three cases is different.

First of all, look at the display status of the image area, and the image area is gray or gray (QIM3008 is gray, M2D series is gray, and QMS3D is blue). No matter how dimming the image, there is no change. There is no prompt to open the software. This situation has nothing to do with the image card and driver,

The troubleshooting steps are as follows:

1. Check whether the S-Video cable is properly plugged in, and unplug both ends of the S-Video cable. Or replace one S-Video cable;

2. If the fault cannot be eliminated, it needs to be confirmed at the site. First remove the instrument cover, check whether there is a problem with the S-Video cable from the camera to the back panel of the instrument, and then unplug it or replace it;

3. If the fault still cannot be eliminated, there may be a problem with the camera. Replace the camera. If possible, replace the S-Video cable with the AV cable to see if the camera is OK

If the problem cannot be solved, try to handle it through the customer service telephone as far as possible, and do not let the fault expand. Customer service hotline: 0510-81819749